Yes our products are checked before shipping, if the product is defective we will replace it with a better quality product corresponding to your product.
Once the order is placed it is not possible to cancel or change the shipping address, in fact according to our terms and conditions once the order is placed we send your order to the factory for processing.
Please send us an email by going to the contact section of our website.
In order to keep the price as low as possible, the leaflet can be marked in a language other than English. If you have any questions, do not hesitate to contact us by e-mail, we will be happy to answer you.
It is possible in rare cases that the products arrive separately, because it leaves from two different suppliers for reasons of shipping costs.
Our processing time depends on the product ordered.
Our delivery time is a minimum of 30 working days for metropolitan France. For the other countries counted 30 working days minimum.